deviceTRUST for Windows and the deviceTRUST Client Extension for IGEL OS 12 and macOS are now available.
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Remote Controlled Template

This template creates a configuration that checks if the remote device is remote controlled. It can be found in the COMPLIANCE CHECK category when filtered for REMOTE platform.

If the remote device is remote controlled, you can choose between two actions:

  • Denies access to the session if the device is remote controlled.
  • Displays a message in the session if the device is remote controlled.

deviceTRUST requires some simple but essential configuration steps to be performed to enable the template for your remoting and DaaS environments. We will guide you step-by-step through simple deviceTRUST configuration steps to enable the template within your remoting or DaaS environment.

We will perform the following steps:

  1. Step 1: Prerequisites
  2. Step 2: Contexts
  3. Step 3: Actions

Step 1: Prerequisites

If the required deviceTRUST components (Agent, Console, Client Extension and License) are not yet installed, please visit the Getting Started for Remote guide and complete step 1 to 5 and then continue here with step 2 below.

Step 2: Contexts

The template has imported the following contexts:

Context Description Customizations
Remote Controlled Defines if the remote device is remote controlled. None
Note:
  • If a context is not needed, it can be deactivated or deleted. In addition, the corresponding task sequence within the relevant action must be deleted too.

Step 3: Actions

The template includes a notifying action that displays a message to the user about a context status and an enforcement action that actively controls access to the session. By default, only the notifying action is enabled and the enforcement action is disabled.

Action Description Default State Customizations
Remote Controlled - Conditional Access - Enforcement Denies access to the session if the device is remote controlled. Deactivated None
Remote Controlled - Conditional Access - Notification Displays a message in the session if the device is remote controlled. Activated None
Note:
  • If both actions have been disabled, the contexts will still be created.
  • If both actions have been activated, the deny access task will take priority over the displaying of the notification message.

Troubleshooting

If your deviceTRUST installation or configuration does not work as expected, you can use the Troubleshooting guide to start troubleshooting.