deviceTRUST for Windows and the deviceTRUST Client Extension for IGEL OS 12 and macOS are now available.
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IP Address Template

This template creates a configuration that disconnects the session after an idle period which differs between meeting rooms (30 minutes idle time) and other locations (10 minutes idle time) based on the IP address of the remote device. It can be found in the MEETING ROOM category when filtered for REMOTE platform.

deviceTRUST requires some simple but essential configuration steps to be performed to enable the template for your remoting and DaaS environments. We will guide you step-by-step through simple deviceTRUST configuration steps to enable the template within your remoting or DaaS environment.

We will perform the following steps:

  1. Step 1: Prerequisites
  2. Step 2: Contexts
  3. Step 3: Actions

Step 1: Prerequisites

If the required deviceTRUST components (Agent, Console, Client Extension and License) are not yet installed, please visit the Getting Started for Remote guide and complete step 1 to 5 and then continue here with step 2 below.

Step 2: Contexts

The template has imported the following contexts:

Context Description Customizations
Session Idle
 
 
 
 
Defines if the session is idle for remote devices. Differs between meeting rooms and other locations based on the device’s IP address.
 
 
 
 
You must update the following context condition with data suitable for your environment:

REMOTE - NETWORK IPV4 SUBNET IPv4 Range From 1.1.1.1 to 1.1.1.254
Replace the IPv4 range with your meeting room IPv4 range.
Example: 1.1.1.1 to 1.1.1.254
Note:
  • If a context is not needed, it can be deactivated or deleted. In addition, the corresponding task sequence within the relevant action must be deleted too.

Step 3: Actions

The template includes an enforcement action that actively controls access to the session. By default, the enforcement action is enabled.

Action Description Default State Customizations
Session Idle - Conditional Access - Enforcement Disconnects the session for remote devices if the session becomes idle. Activated None
Note:
  • If the action has been disabled, the context will still be created.

Troubleshooting

If your deviceTRUST installation or configuration does not work as expected, you can use the Troubleshooting guide to start troubleshooting.