deviceTRUST 25.3 for Windows, macOS, Ubuntu and eLux are now available.
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Installing the deviceTRUST Agent

  1. Option 1: Install Citrix VDA 2503 or later
  2. Option 2: Manual Installation
  3. Option 3: Unattended Installation

Option 1: Install Citrix VDA 2503 or later

The deviceTRUST Agent is now installed by default as part of the Citrix Virtual Apps and Desktops VDA installation when using release 2503 or later. This can be downloaded from Citrix Downloads.

Important:
  • When using Citrix Virtual Apps and Desktops, you may need to edit the Virtual channel allow list policy to allow the deviceTRUST Agent to open a virtual channel to the deviceTRUST Client Extension.

Option 2: Manual Installation

The deviceTRUST Agent requires a user account with local administrative privileges to install the deviceTRUST Agent on the target system. The installation can be performed by following the steps of the deviceTRUST Agent installer.

Agent Installer - Welcome
Agent Installer - Welcome
Agent Installer - License Agreement
Agent Installer - License Agreement
Agent Installer - Ready to Install
Agent Installer - Ready to Install
Agent Installer - Complete
Agent Installer - Complete
Agent Installer - Restart
Agent Installer - Restart
Important:
  • When using Citrix Virtual Apps and Desktops, you may need to edit the Virtual channel allow list policy to allow the deviceTRUST Agent to open a virtual channel to the deviceTRUST Client Extension.
Note:
  • Installation path: %PROGRAMFILES%\Citrix\Agent
  • If the installation of the deviceTRUST Agent has finished successfully, a reboot is required to enable deviceTRUST to get system notifications to act on.
  • If the Remote Desktop Services server role is added after installing the deviceTRUST Agent, the deviceTRUST Agent will need to be reinstalled.
  • The deviceTRUST Agent will not function until a valid license is applied.

Option 3: Unattended Installation

The deviceTRUST Agent can be installed unattended from the command line interface with the following options:

Component Commandline
dtagent-x64-release-x.x.x.x.msi The deviceTRUST Agent installer file can be customized by common Microsoft Windows Installer parameters. An unattended installation can be achieved with the following parameters:

MSIEXEC.EXE /I DTAGENT-X64-RELEASE-X.X.X.X.MSI /PASSIVE /FORCERESTART
Important:
  • When using Citrix Virtual Apps and Desktops, you may need to edit the Virtual channel allow list policy to allow the deviceTRUST Agent to open a virtual channel to the deviceTRUST Client Extension.