deviceTRUST 19.2 is now available and includes the new macOS Client and an updated iOS Client. See the release notes for more information.

Enable Apple iOS Devices

In end-user computing (EUC) environments deviceTRUST also supports connections from Apple iOS mobile devices with a deviceTRUST App installed. Out of the box, the mobile integration is disabled. To enable the mobile integration in deviceTRUST follow the steps:

Step 1: Go to deviceTRUST Portal

Go to the deviceTRUST Portal and sign in with your personal credentials.

deviceTRUST Portal
deviceTRUST Portal

Navigate to MOBILE INTEGRATION and go to HOST REGISTRATION to CREATE AN API KEY for the communication between the deviceTRUST Host and the registered mobile device:

Host Registration
Host Registration

Step 2: Enable deviceTRUST mobile integration from within the deviceTRUST policy settings

The deviceTRUST MOBILE INTEGRATION configuration policy controls all settings for the mobile integration of Apple iOS devices into deviceTRUST. ENABLE the DETERMINE PROPERTIES FROM REMOTE DEVICES BY CONNECTING TO A SERVER to add your custom API key to the deviceTRUST policy.

Enable Mobile Policy
Enable Mobile Policy
Configure Mobile Policy
Configure Mobile Policy

Step 3: Create your device registration QR code within the deviceTRUST Portal

Navigate to MOBILE INTEGRATION and go to DEVICE REGISTRATION to CREATE A REGISTRATION QA CODE, mobile devices can use to register with the host.

Create QA Code
Create QA Code
Note:
  • Corporate Devices can be matched by any user logging into a host.
  • Personal Devices are only matched by the specific user.

Step 4: Register your mobile device with your deviceTRUST environment

Open the deviceTRUST App on your mobile device and press REGISTER to start the device registration process.

Mobile Registration
Mobile Registration

Allow the deviceTRUST App to access the camera to scan your custom QR code from within the deviceTRUST Portal.

Permissions
Permissions

After the deviceTRUST App has scanned successfully your custom QA code, the mobile device is successfully registered with your custom deviceTRUST Portal.

Successful Registration
Successful Registration
Note:
  • The company name, banner, and content can be customized to your business from within the deviceTRUST Portal.

You can now close or leave the deviceTRUST App in the background. There is no need to open the deviceTRUST App every time you do a remote connection via Microsoft Remote Desktop Protocol (RDP) or Citrix Independent Computing Architecture (ICA).

Start your preferred remote connection client, the deviceTRUST mobile device context will be available within the virtual session fully transparent to the user.

Mobile Remote Desktop
Mobile Remote Desktop
Mobile Properties
Mobile Properties