deviceTRUST 23.1.210 for Windows and deviceTRUST Client Extension 23.1.200 for IGEL OS 12 are now available.
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Citrix HDX RealTime Media Engine Template

This template imports a predefined context that defines whether a supported version of the Citrix HDX RealTime media engine is installed on the remote device, and can be used as a building block in your configuration. It can be found in the BUILDING BLOCKS category when filtered for REMOTE platform.

deviceTRUST requires some simple but essential configuration steps to be performed to enable the template for your remoting and DaaS environments. We will guide you step-by-step through simple deviceTRUST configuration steps to enable the template within your remoting or DaaS environment.

We will perform the following steps:

  1. Step 1: Prerequisites
  2. Step 2: Context

Step 1: Prerequisites

If the required deviceTRUST components (Agent, Console, Client Extension and License) are not yet installed, please visit the Getting Started for Remote guide and complete step 1 to 5 and then continue here with step 2 below.

Step 2: Context

The template has imported the following context:

Context Description Customizations
Citrix HDX RealTime Media Engine Version Defines if a supported version of the Citrix HDX RealTime media engine is installed on the remote device. None

Troubleshooting

If your deviceTRUST installation or configuration does not work as expected, you can use the Troubleshooting guide to start troubleshooting.