deviceTRUST 23.1.410 for Windows and macOS, and 23.1.400 for Ubuntu and iOS are now available.
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Citrix Workspace App Template

This template imports a predefined context that defines whether a supported version of the Citrix Workspace app is installed on the remote device, and can be used as a building block in your configuration. It can be found in the BUILDING BLOCKS category when filtered for REMOTE platform.

deviceTRUST requires some simple but essential configuration steps to be performed to enable the template for your remoting and DaaS environments. We will guide you step-by-step through simple deviceTRUST configuration steps to enable the template within your remoting or DaaS environment.

We will perform the following steps:

  1. Step 1: Prerequisites
  2. Step 2: Context

Step 1: Prerequisites

If the required deviceTRUST components (Agent, Console, Client Extension and License) are not yet installed, please visit the Getting Started for Remote guide and complete step 1 to 5 and then continue here with step 2 below.

Step 2: Context

The template has imported the following context:

Context Description Customizations
Citrix Workspace App Version
 
 
 
 
Defines if a supported version of the Citrix Workspace App is installed on the remote device.
 
 
 
 
You must update the following context condition with data suitable for your environment:

LOCAL - REMOTE CONTROL REMOTE VERSION Greater Than Or Equals 20.1
Configure the minimal Citrix Workspace App version for your environment.
Example: 20.1

Troubleshooting

If your deviceTRUST installation or configuration does not work as expected, you can use the Troubleshooting guide to start troubleshooting.