deviceTRUST 23.1.410 for Windows and macOS, and 23.1.400 for Ubuntu and iOS are now available.
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Remote Controlled Template

This template creates a configuration that checks if the local device is remote controlled. It can be found in the COMPLIANCE CHECK category when filtered for SAAS platform.

If the remote device is remote controlled, you can choose between two actions:

  • Sets the Compliance State in Microsoft Entra ID based on if the local device is remote controlled.
  • Sets an Extension Attribute in Microsoft Entra ID based on if the local device is remote controlled.

deviceTRUST requires some simple but essential configuration steps to be performed to enable the template for your SaaS environments. We will guide you step-by-step through simple deviceTRUST configuration steps to enable the template within your SaaS environment.

We will perform the following steps:

  1. Step 1: Prerequisites
  2. Step 2: Contexts
  3. Step 3: Actions

Step 1: Prerequisites

If the required deviceTRUST components (Agent, Console, Client Extension and License) are not yet installed, please visit the Getting Started guide.

Step 2: Contexts

The template has imported the following contexts:

Context Description Customizations
Remote Controlled Defines if the local device is remote controlled. None
Note:
  • If a context is not needed, it can be deactivated or deleted. In addition, the corresponding task sequence within the relevant action must be deleted too.

Step 3: Actions

The template includes a notifying action that displays a message to the user about a context status and an enforcement action that actively controls access to the session. By default, only the notifying action is enabled and the enforcement action is disabled.

Action Description Default State Customizations
Remote Controlled - Conditional Access - Enforcement - Compliance State Sets the Compliance State in Microsoft Entra ID based on if the local device is remote controlled. Deactivated None
Remote Controlled - Conditional Access - Enforcement - Extension Attribute
 
 
 
Sets an Extension Attribute in Microsoft Entra ID based on if the local device is remote controlled.
 
 
 
Deactivated
 
 
 
You may want to update the following context condition with data suitable for your environment:

Microsoft Entra ID Set Extension Attribute [1]
Set Extension Attribute may be changed to a value suitable for your organisation.
Note:
  • If both actions have been disabled, the contexts will still be created.
  • If both actions have been activated, then both the Compliance State and the Extension Attribute will be updated.

Troubleshooting

If your deviceTRUST installation or configuration does not work as expected, you can use the Troubleshooting guide to start troubleshooting.