deviceTRUST for Windows and the deviceTRUST Client Extension for IGEL OS 12 and macOS are now available.
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Operating System Template

This template creates a configuration that checks if the operating system of the remote device is supported. It can be found in the COMPLIANCE CHECK category when filtered for REMOTE platform.

If the operating system of the remote device is not supported, you can choose between two actions:

  • Denies access to the session if the operating system of the remote device is not supported.
  • Displays a message in the session if the operating system of the remote device is not supported.

deviceTRUST requires some simple but essential configuration steps to be performed to enable the template for your remoting and DaaS environments. We will guide you step-by-step through simple deviceTRUST configuration steps to enable the template within your remoting or DaaS environment.

We will perform the following steps:

  1. Step 1: Prerequisites
  2. Step 2: Contexts
  3. Step 3: Actions

Step 1: Prerequisites

If the required deviceTRUST components (Agent, Console, Client Extension and License) are not yet installed, please visit the Getting Started for Remote guide and complete step 1 to 5 and then continue here with step 2 below.

Step 2: Contexts

The template has imported the following contexts:

Context Description Customizations
Operating System Defines if the operating system of the remote device is supported. None
Note:
  • If a context is not needed, it can be deactivated or deleted. In addition, the corresponding task sequence within the relevant action must be deleted too.

Step 3: Actions

The template includes a notifying action that displays a message to the user about a context status and an enforcement action that actively controls access to the session. By default, only the notifying action is enabled and the enforcement action is disabled.

Action Description Default State Customizations
Operating System - Conditional Access - Enforcement Denies access to the session if the operating system of the remote device is not supported. Deactivated None
Operating System - Conditional Access - Notification Displays a message in the session if the operating system of the remote device is not supported. Activated None
Note:
  • If both actions have been disabled, the contexts will still be created.
  • If both actions have been activated, the deny access task will take priority over the displaying of the notification message.

Troubleshooting

If your deviceTRUST installation or configuration does not work as expected, you can use the Troubleshooting guide to start troubleshooting.